Returns & exchanges
A clear, considered process if your order is not quite right.
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✉hello@mugt.cusheon.com
Drop us a line at your convenience. We will reply within three business days.
Can I return my order?
Eligible unused products can be returned during the stated return window with original packaging and accessories.
How do I start a return?
Contact our support team with your order number and the item you would like to return.
When will I receive my refund?
Approved refunds are issued after inspection and may take several business days to appear.
Can I exchange an item?
For the fastest service, return the original item and place a new order for your preferred option.